Vy Cao PharmD.

Ready Meds Pharmacy · Renton, WA

• Manage 50+ inbound and outbound calls daily to ensure efficient communication among patients, caregivers, and healthcare providers.
• Process and dispense 100–200 prescriptions per day.
• Review treatment plans and medication alternatives for patient-specific appropriateness, in compliance with state and federal laws and adult family home policies.
• Initiate and follow up on prior authorizations; collaborate with adult family homes and the multidisciplinary care team to monitor chronic conditions and recommend evidence-based, patient-centered therapies.
• Perform medication reconciliations during transitions of care to identify and resolve medication-related problems and maintain accurate patient records.

Safeway / Albertsons · Seattle, WA

• Prepared and dispensed 150–300 new and refill prescriptions daily.
• Performed screenings and administered recommended vaccines to improve patient preventive care and overall health management.
• Provided pharmacological information to the multidisciplinary healthcare team to enhance quality of care and treatment outcomes.
• Delivered patient counseling and comprehensive medication reviews to improve adherence and overall health outcomes.